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Privacy Policy

Who we are

Our website address is:

“https://hgltours.com.au/”

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HGL Tours and Charters Privacy and Data Collection Policy

At HGL Tours and Charters, we respect your personal information and are committed to protecting your privacy. This privacy policy explains the types of personal information we collect, how we use that information, and the rights you have regarding your personal information.

Information We Collect

We collect personal data necessary for providing our services. This includes your name, phone number, email address, physical address, and details about tour costs.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services, including booking of tours and charter services.
  • To fulfill our legal obligations, particularly in relation to requirements by the Department of Transport, such as record-keeping and information about the tours and costs.

Data Protection and Storage

Your personal data is stored securely in separate databases and backed up to physical storage. These storage mediums are used strictly to fulfill our obligations for the Department of Transport requirements.

Cookies

We use cookies to improve your browsing experience on our website. Cookies are used for analytical purposes only during the duration of your visit.

Data Retention

We retain your personal data for five years, after which we securely dispose of it unless required otherwise by law.

Children’s Privacy

We do not allow minors to make bookings on our website. Any bookings for minors must be made with the consent and under the supervision of a parent or guardian.

Third-Party Sharing

We do not sell or share your data with third parties except as necessary for booking of venues, where we share only your name, mobile number, and email.

Data Subject Rights

You have the right to request access to, update, or delete your personal data. To exercise these rights, please send an email to privacy@hgltours.com.au.

Policy Changes

Any changes to this privacy policy will be communicated via an update to the privacy policy on our website.

International Data Transfers

We do not transfer data internationally. All data processing operations are subject to the laws of Australia, specifically those of Western Australia.

Contact

If you have any questions or concerns about this policy or our data practices, please contact us at privacy@hgltours.com.au.